Customer Account

CBK Website is a place where you can see CBK’s wide range of products easily. While it is possible to browse around thousands of home and business improvement items, you may want to create an account for easier transaction.

Register as a customer:

- Register with your First Name and Last Name

- Input your email address, and

- Provide a strong password with at least 8 characters

If you are interested to avail of special wholesale pricing, please contact us.

At the top right portion of your screen, click My account, then click Recover password.

Website will request for your email address where the link to update your password will be forwarded.

By signing up to CBK website, you also agree to receive special discounts and exclusive offers sent through email newsletters.

We do not send spam messages, and we do not share your information to 3rd party sites.

The privacy of all CBK registered users is protected by Philippines Data Privacy Act of 2012.

You may view and purchase our range of products without an account. However, you are highly encouraged to sign up for easier and faster transaction.

For inquiries not related to product booking and ordering, please contact us. Your message will be forwarded to the concerned department.

Payment Methods

We accept payments through:

- Credit/Debit Card (Visa, Mastercard, JCB, American Express)

- BPI Online

- GCash

- Over-the-Counter Payments (SM Bills Pay, Cebuana Lhuillier, 7-Eleven, ECPay, CLiQQ, M Lhuillier, Direct Agent 5, TrueMoney, Posible, ExpressPay, BDO, Philippine National Bank, UCPB)

- Online Bills Payments (BDO, Security Bank, Philippine National Bank, UCPB)

- BancNet

- Paypal (Visa, Mastercard)

- Coins

- GrabPay

- UBP Online

B2B Website and Quotation Request

We are open from Mondays to Saturdays, 8AM to 4PM. We prepare orders right away after payment confirmation.

Please fill up the form on our Contact Us page. Do not forget to enter your name, best email address, and contact number.

We value the information you share to us. Your personal details is protected by Philippine Data Privacy Act of 2012. We will never share it.

Product

Co Ban Kiat Hardware is the home of global hardware and home improvement brands since 1920.

All our products are guaranteed 100% authentic and brand new.

Our service and warranty department also covers installation requests within Metro Manila. Ceiling Fan installation, regardless of size, starts at PHP 900.

You can leave a comment during check out that you are interested in installation so we can reach out for further details.

You may opt to reach out to us to confirm when the item will be back on stock.

Email: info@cobankiat.com.ph
Facebook: Co Ban Kiat Hardware
Phone line: 8247-6557

If you cannot find the item that you are looking for on our website, we would love to assist you locating for it. The code might be different or there is a similar product under a different brand.

Email: info@cobankiat.com.ph
Facebook: Co Ban Kiat Hardware
Phone line: 8247-6557

We assure our customers that their purchases are of the highest quality. We accept return items for the reasons we may have caused.

Incorrect delivery (i.e., wrong size, wrong item, wrong color, wrong model/variant, etc...)

Damaged / defective / faulty item delivered

Incomplete accessories

Description mismatch on the deal sheet versus the actual item delivered

If your purchases fall under these categories, please send us an email for request to return. Customer has to send an email to digitalmarketing@cobankiat.com.ph within twenty (24) hours upon receipt of the item .

Alternatively, our Support Team will be glad to assist you, call us at 8243 2734.

CBK accepts returns of purchased items 7 days from the invoice date IF FOUND TO BE DEFECTIVE. Supporting documents and other proof will be requested in order to validate the customer’s claim.

Read more on Return Policy and Warranty.

For your peace of mind, we offer suppliers’ warranty on all our products.

The length of period covered would differ per item.

Read more on Return Policy and Warranty.

If you are still unsure which product to buy, our product experts and experienced technicians would love to assist you with your concern.

Email: info@cobankiat.com.ph
Facebook: Co Ban Kiat Hardware
Phone line: 8247-6557

Shipping and Logistics

We deliver within Metro Manila and nearby areas.

Special arrangements can be done for addresses within Luzon at an extra fee.

If you are from Visayas and Mindanao, you may opt to nominate a shipping company that can service your address.

CBK Hardware’s logistics partner will provide quotation based on distance.

For Visayas and Mindanao addresses, you may opt to nominate a shipping company that can move items from Manila to point of delivery.

Shipping and Delivery fees will be shouldered by the customer.

Shipping and Delivery is mostly done by a third party partners of CBK Hardware.

Thus, as much as we want to meet your preferred date and time of delivery, we are unable to do so.

Please allow up to 7 business days to receive your products if you are within Metro Manila.

Maximize your savings by picking up your orders in our office.

Our address is 231 Juan Luna Street, Binondo, Manila.

We are right in front of SSS Binondo branch and two buildings away from Red Planet Hotels Binondo.

Give us a call

02-8247-6557

Send a message